KYC & AML Policy

Financial services providers are required to identify their customers and to detect and prevent money laundering, terrorist financing, sanctions breaches and fraud.

Verification protects you too: it makes it far harder for someone to impersonate you or use your details to apply.

Your full name, date of birth, residential address, country of residence, and an identification document type and number.

For loans, we also verify employment status, income and affordability.

Verification data is collected during the application. Applications remain Pending or Under review until verification is complete.

We may re-verify periodically, or if your details change or a transaction appears inconsistent with what we know.

We monitor activity for patterns that suggest fraud or laundering, and we keep records of applications, decisions and administrator actions in an audit log.

Where legally required, we may report suspicious activity, and we may be prohibited from telling you that a report has been made.

We may decline an application, restrict features, or close an account where verification cannot be completed, information appears false, or a sanctions or law-enforcement obligation applies.

We will never ask for your password, your full card PIN, cryptocurrency transfers to an individual's wallet, gift cards, or an advance fee to unlock a loan or release investment proceeds.

We will never ask you to email photographs of identification documents. Verification requests always come through a secure channel we provide.

Verification data is used only for verification, fraud prevention and legal compliance, is access-controlled, and is retained for the period required by applicable record-keeping rules. See the Privacy Policy for details and your rights.